Big banks in big denial – By Steve Lowrie

You can’t alter reality by denying it exists. That’s the lesson that Canada’s biggest banks should be learning this year – from their own employees, no less.

The reality check arrived in an escalating exposé on CBC News’ “Go Public” forum. It began with a March 6 piece, in which three TD Bank Group employees spoke out about the “incredible pressure” they were under to push useless products on unsuspecting customers.

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